TerraMaster Official Forum

What you are experiencing is not necessarily the problem described above. In addition to the problem that may be caused by insufficient 2GB partitions, "white screen with the blue loading bar" may also occur when there is a problem with the file system or even the hard disk array. You may consider reinstalling to version 5.1.24/5.0.176 to rule out some possible problems. You can refer to this for more: viewtopic.php?f=76&t=4655

I have the F4-220 and was on 5.1.29 and should have maybe taken more warning from all of the issues others have been having.

My system had ~2TB of free space. The installation seemed to go fine but when I attempted to connect there is no response.

I powered the system off a few hours ago, then powered it on, and let it sit for the last 4 hours. Still, nothing seems to be working.

I will follow step 2 in these directions to see if that works.

viewtopic.php?f=76&t=423

This is not a great sign and a huge waste of time.

You really need to get these updates working properly. You have been around long enough to know how to get incremental releases where they shouldn't "brick" the device. Plus we shouldn't have to download the updates. I don't know why the automatic update mechanism seems to have been broken for 5.x.

bbezanson wrote: ↑26 May 2023, 12:09 My system had ~2TB of free space.

There's no way that your system partition had that amount of space as TOS releases have previously only had it as 2 GB and it's now 8 GB on fresh installations; your NAS likely had that amount of space free within its storage pool.

bbezanson wrote: ↑26 May 2023, 12:09 You really need to get these updates working properly. You have been around long enough to know how to get incremental releases where they shouldn't "brick" the device. Plus we shouldn't have to download the updates. I don't know why the automatic update mechanism seems to have been broken for 5.x.

The automatic update option is not broken as they are purposely not pushing these newer releases through it; it's manual update only with all their warnings as the first post of this thread and the immediately previous builds have stated: 5.1.31 & 5.1.33.

It's blatantly obvious that what they experienced within their internal QA process has not remotely matched the real world use cases of the install base. They truly need to have a proper external user test group with drastically different setups on several models before these manual update builds are even released on these forums and way before it's pushed out as an automatic update on the TOS web interface.

bbezanson wrote: ↑26 May 2023, 12:09 Plus we shouldn't have to download the updates. I don't know why the automatic update mechanism seems to have been broken for 5.x.

Some of us prefer to do manual updates only. I don't even allow auto updates on my non-production system. I test every version before using it in a live system. These aren't iphones.

titanrx8 wrote: ↑27 May 2023, 01:54

bbezanson wrote: ↑26 May 2023, 12:09 Plus we shouldn't have to download the updates. I don't know why the automatic update mechanism seems to have been broken for 5.x.

Some of us prefer to do manual updates only. I don't even allow auto updates on my non-production system. I test every version before using it in a live system. These aren't iphones.

Yeah, Simple rule in life "If it an't broken and don't fix it" it's always best to have auto- updates off on a lot of IT hardware
(smart tvs/ phones/ droid sticks etc are normaly ok, any type of back up unit, servers plus other important hardware its never a great idea )

unhappliy this is the reason why i haven't upgraded to 5.0/5.1 for over a year now,
After reading in the sub forums for app's it seem over 50% i need don't work or break after updates so i can't take the chance
also a lot of the how too's for the new apps are missing or don't match up to the app

I really do want to update as i love the F5-422 as the cost and hardware build is Great, i even bought the over priced terrormaster extra ramm ,
but i can't take the chance of data loss for my clients offsite backups

Plus i don't like being a Free Beta Tester as no matter what you say unless your just using the unit as a basic media unit,
The update is not fit for service yet as you can't use the SMB apps need for companys, i hope that this gets fixed soon so i can upgade

Ebecpc wrote: ↑29 May 2023, 00:11
also a lot of the how too's for the new apps are missing or don't match up to the app

Plus i don't like being a Free Beta Tester as no matter what you say unless your just using the unit as a basic media unit,
The update is not fit for service yet as you can't use the SMB apps need for companys, i hope that this gets fixed soon so i can upgade

Wish you had posted a few days ago
In some cases I think we are actually Alpha testing.