TOS 5.0.129 (x.86) is Released for Update

Official news about TOS, mobile app, PC app updates or beta releases
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Charlie_Croker
Posts: 105
Joined: 07 Oct 2020, 19:05

Re: TOS 5.0.129 (x.86) is Released for Update

Post by Charlie_Croker »

{L_BUTTON_AT}TMroy
@bbezanson wrote:
> >
> In another reply regarding Time Machine you said:
> "3. you enabled the time machine, or disable it and re-enable it again."
>
> Where does that get done in TOS 5.0.129?
>
> From my Mac, I just see "public" available for Time Machine. I previously
> had "appdata" used for time machine. How do I enable that directory to be
> available?
>
> Control Panel -> Media Index and add /Volume1/appdata?

Use the "Backup" icon that should be on TOS5.0 desktop, there you will find options for Time Machine (Which is working well for me btw), I use a custom folder for backups and options for this are in there too.
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TMwuu
TerraMaster Team
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Joined: 13 Jun 2022, 16:57

Re: TOS 5.0.129 (x.86) is Released for Update

Post by TMwuu »

{L_BUTTON_AT}UnknownUser
We recommend that you try to reinstall it again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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UnknownUser
Posts: 2
Joined: 14 Jun 2022, 19:39

Re: TOS 5.0.129 (x.86) is Released for Update

Post by UnknownUser »

{L_BUTTON_AT}UnknownUser
TMwuu wrote:
> > We recommend that you try to reinstall it again.

How can I rollback to previous version?
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bbezanson
Posts: 8
Joined: 12 May 2020, 13:13

Re: TOS 5.0.129 (x.86) is Released for Update

Post by bbezanson »

PLEX Upgrade issues under 5.0.129

1) In the TNAS App Center it shows the version of PLEX installed is 1.127.1.5916.
2) But when running PLEX it says an update is available and the link downloads: PlexMediaServer-1.27.2.5929-a806c5905-x86_64.tpk
3) Under TOS 4.x I had to manually install the PLEX TPK and they worked great.
4) If I try and use the App Center settings to manually install PlexMediaServer-1.27.2.5929-a806c5905-x86_64.tpk I get an error as the validation is occurring and the update fails to install.
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UnknownUser
Posts: 2
Joined: 14 Jun 2022, 19:39

Re: TOS 5.0.129 (x.86) is Released for Update

Post by UnknownUser »

{L_BUTTON_AT}UnknownUser
TMwuu wrote:
> > We recommend that you try to reinstall it again.
OK, I reset to default and installed TOS 4.2.39. The same problem: entering key - correct, restoration folder - ok, adding permissions for the user -ok, but the ciphered folder is still absolutely empty (folder size=0, number of files=0).
Unchiphered folder is still with files and normally readable.
At the same time, total occupied disk space tells that ciphered folder is not empty and takes about 2Tb. So the problem is that the system cannot show files in the folder! Please, help!
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UnknownUser
Posts: 2
Joined: 14 Jun 2022, 19:39

Re: TOS 5.0.129 (x.86) is Released for Update

Post by UnknownUser »

{L_BUTTON_AT}UnknownUser
UnknownUser wrote:
> TMwuu wrote:
> > > > We recommend that you try to reinstall it again.
>
> How can I rollback to previous version?

Re-installed TOS 5.0.129. Situation with the emtpy chiphered folder is the same.
When I try to create a new file or folder in the "empty chiphered folder" in File Manager, they successfully creates. But after a couple of seconds they just disappear !!! They disappear when I looking on them! I have never seen such a magic in any other OS. What's going on?
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: TOS 5.0.129 (x.86) is Released for Update

Post by TMzethar »

{L_BUTTON_AT}UnknownUser

Regarding the problems you encounter, you may need to contact the technical support mailbox to reserve an engineer to check it out for you remotely.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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PocketTim
Posts: 0
Joined: 09 Jul 2022, 02:49

Re: TOS 5.0.129 (x.86) is Released for Update

Post by PocketTim »

{L_BUTTON_AT}PocketTim
TMroy wrote:
> > Your system properly is overloaded and running sluggish. Please check the
> "Processes" on the control panel if there are some processes
> occupying your CPU resource. The media index and AI photo calculating could
> consume a lot of your CPU power, if yes, please just wait for a while until
> these processes are complete.


I'm sorry but this is nonsense.

Yesterday I rebuilt the entire system from scratch. Completely clean drives, fresh boot loader, new volumes and storage pools. The device is completely empty and factory reset. I let it settle overnight and did nothing with it.

This morning I started copying about 3GB of files over to the device, I'm not using any of the media indexing or photo AI options as they do not interest me. About 70% of the way through the copying process, the copy process failed and the AFP connection disconnected. I could no longer access TOS via the desktop app or a browser, I had to reboot the NAS to gain access again.

So then I decided to try the copy...same thing, gets about 70% of the way through and then just collapses.

This is an F221 using a BTRFS file system. I have never had any problems with TOS 4.0+, it seems to be TOS 5.0 that is the issue. I use the device for nothing complicated. No cameras, photos or apps, just completely standard for the use of file storage and nothing more.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: TOS 5.0.129 (x.86) is Released for Update

Post by TMSupport »

{L_BUTTON_AT}bbezanson

The installation package of the plex official website is not suitable for TOS 5.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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prohdr
Posts: 8
Joined: 17 Apr 2021, 02:37

Re: TOS 5.0.129 (x.86) is Released for Update

Post by prohdr »

with this version copy of large files on encrypted shared folder it's failing.
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