TOS 5.0.128 (x.86) is Released for Update

Official news about TOS, mobile app, PC app updates or beta releases
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FatherOfMayhem
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by FatherOfMayhem »

maxmatech wrote:
>
Same with my device - Available but interface not
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TMzethar
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by TMzethar »

Regarding the prompt "the website is not available", "192.168.1.90 rejected the connection" when you access TOS, can you post a screenshot?
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FatherOfMayhem
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by FatherOfMayhem »

TMzethar wrote:
> Regarding the prompt "the website is not available",
> "192.168.1.90 rejected the connection" when you access TOS, can
> you post a screenshot?

THIS IS THE SCREEN - https://ibb.co/hDbSfqv
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TMroy
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by TMroy »

Did you search again your tnas with the TNAS PC for windows or for mac? is the IP address shown correct? Please make sure that your IP address is correct.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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joka388
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by joka388 »

TMroy wrote:
> Did you search again your tnas with the TNAS PC for windows or for mac? is
> the IP address shown correct? Please make sure that your IP address is
> correct.
In my case the IP Adress is correct 192.168.1.90. The access with SMB works fine, but no interface in Chrome, or another browser.
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TMroy
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by TMroy »

May I have a look what address showing in the address bar?
addressbar.png
To contact our team, please send email to following addresses, remember to replace (at) with @:
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Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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joka388
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by joka388 »

In Fing Network Scanner i see https://ibb.co/jrSJLpk
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joka388
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by joka388 »

TMroy wrote:
> May I have a look what address showing in the address bar?
> addressbar.png
This one https://ibb.co/NNsbCp7
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TMroy
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by TMroy »

Thank you!
From your screenshot we may know one or more system files were lost or corrupt during your update. But at this moment, we do not know what causes this issue, we need to look deeper into this issue. But one more question, what was the first TOS 5.0 version you installed? did you ever install a beta version?

Now, to recover the corrupt system file, you may need to reinstall the 5.0.125, then try again to update to 5.0.128.

You can download the 5.0.125 from here.


And follow this instruction method 2 to reinstall the TOS. We apologize for the issue happening now. After the reinstallation, you do not need to reinstall your app, you can re-enable them from app store.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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joka388
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Re: TOS 5.0.128 (x.86) is Released for Update

Post by joka388 »

TMroy wrote:
> Thank you!
> From your screenshot we may know one or more system files were lost or
> corrupt during your update. But at this moment, we do not know what causes
> this issue, we need to look deeper into this issue. But one more question,
> what was the first TOS 5.0 version you installed? did you ever install a
> beta version?

Yes, first i use the beta version an than i installed 5.0.125 and the following updates.
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