TerraMaster Official Forum

@TMroy
There is no option to select any Folder.
What i see is:
Storage Spacke

Personal Space
Public Space

There is nothing on the screen that lets me chose any options or locations.
Is there a way to send a picture?

Can you see these directories? you just need to upload your photos to these directories via file services.

TMroy wrote:
> Can you see these directories? you just need to upload your photos to these
> directories via file services.
> settings.png

No.
I rebooted the TNAS.
If i go into "App Center" and select "Terra Photos" it is disabled. If i try to enable it gives "Operation Failed"
This is the same sympton i had last night. This morning it was enabled but it seems that it might be misleading.
I believe the service does not start correctly for some reason.
I can launch the page of Terra Photo but i can't do nothing on it.

Try to uninstall the app and reinstall it again.

TMroy wrote:
>
Same thing. Uninstalled, rebooted (there were some "terra photos" processes defunct). Installed
After installation it shows disabled. Trying to enable it gives "Operation Failed".
Is there a log file?

Bteo wrote:
> TMroy wrote:
> >
> Same thing. Uninstalled, rebooted (there were some "terra photos" processes
> defunct). Installed
> After installation it shows disabled. Trying to enable it gives "Operation
> Failed".
> Is there a log file?


When i try to enable "Terra Photos".
In TOSDaemon.log the error messages are the following:

[DEBUG /bin/bash -c btrfs subvolume create "/Volume1/@apps"]
[DEBUG /bin/bash -c btrfs subvolume create "/Volume1/@cache"]
[DEBUG /bin/bash -c btrfs subvolume create "/Volume1/@desktop"]
[DEBUG /bin/bash -c getfacl -ae '/Volume1/Photos']
[DEBUG getfacl: Removing leading '/' from absolute path names
]

2022/07/02 17:36:02 /work/PKGS/Assembly/tosdeamon/core/acl/acl_model.go:803 ERROR: insert or update on table "acl_list" violates foreign key constraint "acl_list_username_fkey" (SQLSTATE 23503)
[1.487ms] [rows:1] INSERT INTO "acl_list" ("access","folder_id","hash","username") VALUES (2,13,'c51ce410c124a10e0db5e4b97fc2af39','')

2022/07/02 17:36:02 /work/PKGS/Assembly/tosdeamon/core/acl/acl_model.go:803 ERROR: insert or update on table "acl_list" violates foreign key constraint "acl_list_username_fkey" (SQLSTATE 23503)
[0.890ms] [rows:1] INSERT INTO "acl_list" ("access","folder_id","hash","username") VALUES (2,13,'129f4efca6260acddea0a2c0e356e0f7','@bruno')
ERROR | 2022-07-02 17:36:02 | 200 | POST | 127.0.0.1 | /app/create_folder | 66.937607ms | curl/7.76.0 | user: lookup username : no such file or directory

AbandonedTrolley wrote:
> Followed steps on installing new TNAS, installing the package
> (TOS_X642.0_5.0.125_00162_2206241804) from default factory settings etc.
>
> Now stuck at
>
> http://192.168.0.96:8181/ has the message "Loading pleaes wait"
> < note the typo
>
> and http://192.168.0.96:8181/tos/#/ has a grey screen with spinning blue
> wheel, this has been like this for over 30 minutes now.
>
> All lights on the NAS itself are green and fine.

Had the same issue. It took about an hour for the NAS to come back up after the update. I am assuming that it was re-syncing the RAID or something. That was on a 2*4Tb system, so that could take even longer on larger installations.

Bteo wrote:

Found the issue. Need to enable Media Indexing in Settings.
This should have been documented. Media Indexing is not enabled by default.

the media index is actually enabled by default. we need to look into it if the same thing happens again.