The Brand New TOS 5 is Released!

Official news about TOS, mobile app, PC app updates or beta releases
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TMsupport6
TerraMaster Team
Posts: 40
Joined: 22 Jul 2020, 16:31

The Brand New TOS 5 is Released!

Post by TMsupport6 »

After one and half years, more than 50 new features, 600 enhancements, 300,000 lines of code..., the long-awaited TOS 5.0 is officially released today! Please follow the guide below to install the new TOS 5.0 system.
Hello_tos5_lunta.jpg
Must read before installation!
1. Since the root file system, storage path, application installation location, and startup method of TOS 5.0 are different from those of the previous version, you cannot directly update to TOS 5.0 from the current version, but need to reinstall the system.

Reinstalling the system will theoretically not delete the data on your hard drive, but for safety considerations, please back up your data in advance.

2. The new TOS 5.0 system is only applicable to the x.86 series of TNAS models (220 series, 221 series, 420 series, 421 series, 422 series, 423 series);
3. Your current TOS version needs to be 4.2.32 or above;
4. TNAS PC needs to be 5.0.19 or above, otherwise, it may not work properly;
5. TNAS Mobile needs to be 5.0.1 or above, otherwise, it may not work properly. Note: Currently, TNAS Mobile is only available for iOS, and the Android version will be released soon, please pay attention to our news.
6. For system security, the official release of TOS 5 canceled the root user. Users who have already installed TOS 5 beta, please reinstall the official release version of TOS 5.

How to install TOS 5.0?
1. Download the TOS 5.0 installation package;
2. Log in to your TOS, go to Control Panel > General Settings > Factory Default, tick "Reset to Factory Default" and click "Apply" to clear your system;
3. Your TNAS will automatically restart and enter the initialization guide page; if you cannot enter the initialization page, please use the TNAS PC to search for your TNAS again, and enter the IP address of your TNAS in the browser address bar;
4. Select the "Custom" mode during the initialization process, upload the TOS 5.0 installation package, and wait for the installation to complete;
5. After the system installation is completed, the system will automatically restart; (It will take a few minutes to remount the storage pool and volume after the system restarts. At this time, the page will be in the Loading state, please wait!)
6. Follow the instructions on the page to complete the superuser settings;
7. After the system is installed, you need to clear the browser cache, otherwise, some system pages may not be displayed correctly.

Installation packages download link:
1. TOS 5.0:https://download2.terra-master.com/TOS_ ... 111430.ins(MD5:2dde4c58663ec37c0176d18fdb5cf975)
2. TNAS PC for Windows OS:https://download2.terra-master.com/TNAS ... 5.0.33.exe
3. TNAS PC for macOS:https://download2.terra-master.com/TNAS ... versal.dmg
4. TNAS Mobile 3 Beta for Android: https://dl.terra-master.com/mobile/TNAS ... latest.apk
5. TNAS Mobile for iOS: https://apps.apple.com/app/tnas-mobile-3/id6443591966

Any problems during the installation process, please contact us in time.

Best Regards

TerraMaster Marketing Team

June 13th, 2022
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crisisacting
Posts: 257
Joined: 20 Jan 2022, 16:42

Re: The Brand New TOS 5 Officially Released Today!

Post by crisisacting »

TMsupport6 wrote:
> 2. The new TOS 5.0 system is only applicable to the x.86 series of TNAS models (220 series, 221 series, 420 series, 421 series, 422 series, 423 series);

Is there any intention of releasing this for the ARM series devices?

If not, will there continue to be TOS 4.× releases for the ARM series devices?
User avatar
MDvP
Posts: 7
Joined: 19 Dec 2020, 20:36

Re: The Brand New TOS 5 Officially Released Today!

Post by MDvP »

I'm on beta v5.0.93. Will there be an update to the release, or is fresh installation of release nessesary?
Can i backup my v5.0.93 configuration and restore this config to the release?
User avatar
REBELinBLUE
Posts: 29
Joined: 05 Dec 2021, 06:37

Re: The Brand New TOS 5 Officially Released Today!

Post by REBELinBLUE »

Intel only.... you have got to be kidding :-o
Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02
Italy

Re: The Brand New TOS 5 Officially Released Today!

Post by Roccia7 »

Tnas pc doesn't work for me on windows 11. What can i do?
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}MDvP

Duo to the user configuration mode changed in the latest version, it is recommended to have a fresh new TOS 5 installation.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

crisisacting wrote: 13 Jun 2022, 23:19 TMsupport6 wrote:
> 2. The new TOS 5.0 system is only applicable to the x.86 series of TNAS models (220 series, 221 series, 420 series, 421 series, 422 series, 423 series);

Is there any intention of releasing this for the ARM series devices?
If not, will there continue to be TOS 4.× releases for the ARM series devices?
We do not have confirmation from the tech team about the ARM series. But 4.2.x releases will continue.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}Roccia7

We will verify it, thank you!
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: The Brand New TOS 5 Officially Released Today!

Post by TMroy »

{L_BUTTON_AT}Roccia7

What do you mean does not work? would provide more specifics? which part fails to work?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02
Italy

Re: The Brand New TOS 5 Officially Released Today!

Post by Roccia7 »

{L_BUTTON_AT}Roccia7
TMroy wrote:
> >
> What do you mean does not work? would provide more specifics? which part
> fails to work?
It doesn't start. I launch it but nothing append. I also tried to launch with administrator rights and i tried to change comoatibility with Windows 8. It never start
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