TOS 4.2.28(ARM) is released for update

Official news about TOS, mobile app, PC app updates or beta releases
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crisisacting
Posts: 258
Joined: 20 Jan 2022, 16:42

Re: TOS 4.2.28(ARM) is released for update!

Post by crisisacting »

vincentld wrote: 28 Jan 2022, 05:05 Hello,

please, could you provide download link for manual update ?

Thanks,
https://support.terra-master.com/downlo ... uct=F2-210

https://support.terra-master.com/downlo ... uct=F4-210
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Southland
Posts: 25
Joined: 28 Jul 2020, 14:09

Re: TOS 4.2.28(ARM) is released for update!

Post by Southland »

I am having a problem with this release using rsync. My main unit is a F4-210 and I use rsync to back up to a F2-210 and a Synology nas. This has been working for 1.5 years. The backups to the Synology works fine, but I get an error on the F4-210 unit in the Backup/rsync app when backing up to the F2-210 unit. The username and password are both good. I do not believe I was getting this error with the previous release. Both the F4-210 and F2-210 are running TOS 4.2.28 release. Has anyone else seen a problem with rsync in this release?

Connection failed! The following error message was returned by the system:
2022/02/05 23:13:13 [5452] @ERROR: auth failed on module
2022/02/02 23:13:13 [5452] rsync error: error starting client-server protocol (code 5) at main.c(1648) [Receiver=3.1.2]
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: TOS 4.2.28(ARM) is released for update!

Post by TMroy »

It seems the rsync service failed to start, Try to restart your F2-210 and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Southland
Posts: 25
Joined: 28 Jul 2020, 14:09

Re: TOS 4.2.28(ARM) is released for update!

Post by Southland »

I've restarted both devices multiple times but it did not fix the problem. I receive the same error.
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: TOS 4.2.28(ARM) is released for update!

Post by TMRyan »

You can try to reset the username and password of the rsync server, authorized folders, etc.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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