personally i got sick of Plex breaking after every update of TOS that i ditched it and now quite happily use the DLNA media server that ok it has an annoying delete the database and re-create it does seem to work by itself
i just wanted to add that while you may have sold that amount globally a lot of people may have just used something else instead of plex or just put up with the hassle every time you release a new update, they have to spend time removing plex and re-creating the database, it is a real issue so just to dismiss it is really bad practice
especially if you look at what has actually changed, in every case it is TOS that has been the factor that has changed, PLEX has not changed but clearly something the TOS update is doing that causes problems