URGENT 4.2.14 - AGAIN PROBLEMS WITH PLEX

Discussion about Plex and Emby Media Server
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francorg01
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Joined: 13 Sep 2021, 15:17

Re: URGENT 4.2.14 - AGAIN PROBLEMS WITH PLEX

Post by francorg01 »

deejc wrote: 13 Sep 2021, 16:30 Maybe restart plex again now you only have 2 servers for DNS
Tried restarting Plex app from TNAS web panel didn't solve
Restarting the whole TNAS didn't help and brought back my router's IP in resolv.conf which I removed again

Roberto
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TMroy
TerraMaster Team
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Re: URGENT 4.2.14 - AGAIN PROBLEMS WITH PLEX

Post by TMroy »

What did you mean your plex broke? how it look like? failed to start? failed to load online video/tv show? do you have a screen shot to share?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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francorg01
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Joined: 13 Sep 2021, 15:17

Re: URGENT 4.2.14 - AGAIN PROBLEMS WITH PLEX

Post by francorg01 »

TMroy wrote: 13 Sep 2021, 23:37 What did you mean your plex broke? how it look like? failed to start? failed to load online video/tv show? do you have a screen shot to share?
Hi,
same as eulero first post: Plex server unable to register on plex.tv as it cannot resolve any hosts due to DNS problems.

And same symptoms of this post on Plex forum:
https://forums.plex.tv/t/plex-media-ser ... /712425/79

Plex fixed it on other distributions/dockers but I still have this same problem on TNAS version.
I temporarily fixed it by manual editing hosts file for every host I found in Plex's debug log.

Thank you!
Roberto
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Hdjoe22
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Joined: 20 Sep 2021, 03:15

Re: URGENT 4.2.14 - AGAIN PROBLEMS WITH PLEX

Post by Hdjoe22 »

Just updated to 4.2.15 and my Plex is down🤦🏻‍♂️🤦🏻‍♂️
Uninstalled it, now it stays on “preparing” and won’t reinstall.
Is there another media server to use on this nas?
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: URGENT 4.2.14 - AGAIN PROBLEMS WITH PLEX

Post by TMroy »

There was something wrong with our server, please try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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