TOS4.2.09 is released for updating!

Official news about TOS, mobile app, PC app updates or beta releases
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sianderson
Posts: 293
Joined: 02 Aug 2020, 03:42
Great Britain

Re: TOS4.2.09 is released for updating!

Post by sianderson »

scoobyfizz wrote: 18 Mar 2021, 15:36 it does as before 4.2.09 it was ok and was not getting warning messages about over 90% usage..... even if it did exist before it is worse with this version .
there is no 4.2.09 for the F2-210 as we are an ARM based processor so the highest we can go to is 4.2.08 unless i have missed something?
F2-210

4.2.43
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scoobyfizz
Posts: 104
Joined: 10 Jun 2020, 15:37

Re: TOS4.2.09 is released for updating!

Post by scoobyfizz »

apologies posted in the wrong one..
Best thing I ever did was ebay my Terramaster...
Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02
Italy

Re: TOS4.2.09 is released for updating!

Post by Roccia7 »

I've just updated my f2-220 and... my docker container are all deleted too :evil: :evil: i really don't want to reconfigure all, specially after hours of work! And i use it for work!
Is there a way to restore it? can i downgrade tos to 4.2.08??
TNAS F2-220
TOS 5.0.176
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: TOS4.2.09 is released for updating!

Post by TMS »

Hi,
1. The docker service is not up, so the image is "invisible"
2. You can reinstall the system(4.2.08), but you need to export system user/user group data and some system configurations, please refer to this link to reinstall the TOS system viewtopic.php?f=75&t=423
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
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saturno
Posts: 13
Joined: 27 Mar 2021, 20:53

Re: TOS4.2.09 is released for updating!

Post by saturno »

Just one more unhappy customer regarding yet another faulty update from Terramaster.

After the update all my docker containers are gone; need to rebuild everything - not exactly the expected outcome.
Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02
Italy

Re: TOS4.2.09 is released for updating!

Post by Roccia7 »

TMS wrote: 27 Mar 2021, 22:38 Hi,
1. The docker service is not up, so the image is "invisible"
2. You can reinstall the system(4.2.08), but you need to export system user/user group data and some system configurations, please refer to this link to reinstall the TOS system viewtopic.php?f=75&t=423
What do you means with "The docker service is not up"? My docker service is running and already tried to restart the Nas. Is there a solution whitout downgrade system or reconfigure all container?
I always supported Terramaster, but these things shouldn't happen because is really a big problem. With these problems how can I recomend you?
TNAS F2-220
TOS 5.0.176
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: TOS4.2.09 is released for updating!

Post by TMS »

Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.
viewtopic.php?f=75&t=608
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02
Italy

Re: TOS4.2.09 is released for updating!

Post by Roccia7 »

Thanks for your replay TMS, i contacted support but they said they cant't do anything and i shold reconfigure all my docker container and configuration. It's ridiculous! It's not possible to release that buggy update!!! Next update what i will lost?? Maybe it's time to move on to the more stable competitor. It' s not possible to lost data for an update!!
TNAS F2-220
TOS 5.0.176
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TMRyan
TerraMaster Team
Posts: 822
Joined: 01 Dec 2020, 11:50
China

Re: TOS4.2.09 is released for updating!

Post by TMRyan »

I'm sorry to hear that you have encountered this problem.
Not all Docker images in this update are unavailable after the update.
We have solved some problems in TOS 4.2.11. Some docker images disappear or cannot start after being updated.
Different docker images require different conditions.
We will test whether more images can work normally after updating.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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deejc
Posts: 111
Joined: 09 Mar 2021, 03:35

Re: TOS4.2.09 is released for updating!

Post by deejc »

What is the actual problem with docker ?
I run 5 containers using compose so will I be affected ?
Is there a list of affected container names ?
F2-220 WITH 2 x WD RED 2TB RUNNING 4.2.17
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