TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

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TMSupport
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by TMSupport »

A new version of Plex is released yesterday, the version number is 1.22.3.4392
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scoobyfizz
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by scoobyfizz »

Not the latest then :-( 1.22.3.4523 has been around for a couple of weeks now.
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demetry14
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by demetry14 »

TMSupport wrote: 20 May 2021, 14:40 A new version of Plex is released yesterday, the version number is 1.22.3.4392
Did not resolve the problem with TOS users plex losing config and then getting stuck configuring.
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by TMSupport »

Please refer to this link if plex is always configuring viewtopic.php?f=75&t=364
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scoobyfizz
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by scoobyfizz »

Now there is release Version 1.23.1.4602 today so I think we are now 4 versions behind.
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Kytori
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by Kytori »

I am also experiencing this just after updating to version 4.2.15 of TNAS OS and 1.23.6.4881 of Plex server, this needs to be resolved ASAP! Happy to allow remote connection to my NAS if investigation is required, I have changed nothing in my libraries and have taken a copy just in case, I want to restore mine completely if possible.
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TMSupport
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by TMSupport »

{L_BUTTON_AT}Kytori
Hi,
for your issue, please contact our technical team by email, and we will arrange a remote support for you. By the way, which version did your TOS and Plex server upgrade from?
To contact our team, please send email to following addresses, remember to replace (at) with @
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Kytori
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Re: TOS 4.2.12 - PLEX and DLNA media server issues after any NAS restart

Post by Kytori »

Hi,

I'm not aware of the exact version but it was definitely up to date previously so whichever was the latest previous version of each.

I've sent an email with logs etc to the support email, I've tried numerous things to try and resolve but it creates a new server ever time, see screenshot.

Hope this helps.
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