I loaded some test videos to see if I could see them, all looked OK
they appeared on my tv's but when I went to play them they play for a while then it moves onto the next video?. They play fine on the PC
I loaded my Photo's Ok
I have some MP3's that I wanted to add, but it wont let me do that is says you do not have permission to do that?
Couple of issues
Re: Couple of issues
Hi,
please check whether the MP3 format is supported, or whether the MP3 file can be played?
please check whether the MP3 format is supported, or whether the MP3 file can be played?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Re: Couple of issues
"please check whether the MP3 format is supported, or whether the MP3 file can be played?"
Hi
The MP3s play ok on a pc
I cannot put any mp3 files in the music folder it says you don't have permission to do this
I can put them in any of the PC drives just not terra master network one
Hi
The MP3s play ok on a pc
I cannot put any mp3 files in the music folder it says you don't have permission to do this
I can put them in any of the PC drives just not terra master network one
Re: Couple of issues
Can you take a screenshot and see?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Re: Couple of issues
hi
here is an attachment
i have opened the tnas file manager selected a playable mp3 but it wont allow it to copy it across
it does copy to other normal drives ok
I created 3 folders in the public folder
the videos and photos copied across ok
Now for some reason I cant copy anything videos photos or music
here is an attachment
i have opened the tnas file manager selected a playable mp3 but it wont allow it to copy it across
it does copy to other normal drives ok
I created 3 folders in the public folder
the videos and photos copied across ok
Now for some reason I cant copy anything videos photos or music
Re: Couple of issues
Could be that you haven't set up the correct permissions for the folder on the TNAS...but could also be permissions not set correctly on your PC either will result in that message.
Re: Couple of issues
Can you put the MP3 file into the music file via SMB?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Re: Couple of issues
When I run the app
is says use file://local ip address that doesn't work
Straight folder copy doesn't work
I default it and try again
is says use file://local ip address that doesn't work
Straight folder copy doesn't work
I default it and try again
Re: Couple of issues
Do you need to put the mp3 file in the music folder, please check whether the SMB service is turned on and whether the folder has read and write permissions.(SMB access //192.168.x.x)
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Re: Couple of issues
Hi
This is very odd and annoying
I have just completely reinstalled tos
I mapped a network drive using Tos
opened up the mapped drive
It looks like I can copy some files ie most videos and photos but no MP3 music
Some photo folders won't copy across
I disabled and re enabled smb
The folders are set at default permissions admin read write user read only
its only the network drive that has issues with some folders
This is very odd and annoying
I have just completely reinstalled tos
I mapped a network drive using Tos
opened up the mapped drive
It looks like I can copy some files ie most videos and photos but no MP3 music
Some photo folders won't copy across
I disabled and re enabled smb
The folders are set at default permissions admin read write user read only
its only the network drive that has issues with some folders