I set up new drive today F4-210
so far I only install 1 hdd to set it all up.
Plex is installed but when I press start it says "configuring" then nothing happens and have to press start again.
So far I have uninstalled it, and re-installed it after reboot , still same problem.
I only buy this for 2 reasons first one plex server, 2nd one network storage to copy off from my usb drives
New Drive Today - New TOS - Plex Wont start
Re: New Drive Today - New TOS - Plex Wont start
Hello,
Please refer to this link to troubleshoot Plex can not start.
viewtopic.php?f=75&t=364
Have a good day!
Please refer to this link to troubleshoot Plex can not start.
viewtopic.php?f=75&t=364
Have a good day!
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- scottybones1971
- Posts: 5
- Joined: 24 Dec 2020, 23:26
Re: New Drive Today - New TOS - Plex Wont start
@CustomerService
Ya'll need to fix the Firmware and Plex problems. I'm reading some of the replies you are providing others and these "band-aid" fixes are completely UNSATISFACTORY!
I continue to have to log into TNAS, select Plex and it states "configuring" just to watch any of my media. Please provide permanent fix!
~s
Ya'll need to fix the Firmware and Plex problems. I'm reading some of the replies you are providing others and these "band-aid" fixes are completely UNSATISFACTORY!
I continue to have to log into TNAS, select Plex and it states "configuring" just to watch any of my media. Please provide permanent fix!
~s
Re: New Drive Today - New TOS - Plex Wont start
currently packing mine up now and will be returning to Amazon later...
This hasnt resolved it - the responses are no good, I need plex server as well as storage.
The response to SSH in and do other stuff (doesnt show any user) is crazy, I want a out of the box solution like I thought I purchased, i am so glad I didnt buy 3
This hasnt resolved it - the responses are no good, I need plex server as well as storage.
The response to SSH in and do other stuff (doesnt show any user) is crazy, I want a out of the box solution like I thought I purchased, i am so glad I didnt buy 3
Re: New Drive Today - New TOS - Plex Wont start
{L_BUTTON_AT}scottybones1971
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Re: New Drive Today - New TOS - Plex Wont start
{L_BUTTON_AT}scottybones1971
Are you team able to check mine too ? If so will plug it in
Re: New Drive Today - New TOS - Plex Wont start
Hello,
After you send the email, we can arrange to check it for you remotely.
Your problem should be due to some operations that make the Plex configuration file wrong. You can first try to rename the Plex configuration file to Plex1, then uninstall Plex, and then install Plex again. It will add a new Plex configuration folder. Not surprisingly, it should be usable.
After you send the email, we can arrange to check it for you remotely.
Your problem should be due to some operations that make the Plex configuration file wrong. You can first try to rename the Plex configuration file to Plex1, then uninstall Plex, and then install Plex again. It will add a new Plex configuration folder. Not surprisingly, it should be usable.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)