SSD Cache

Hardware compatibility like hard drive, SSD, memory module, Wi-Fi adapter.
User avatar
La Taupe
Posts: 15
Joined: 08 Feb 2021, 05:01

SSD Cache

Post by La Taupe »

I installed a WD Green 480GB SSD in my F5 422, it is well seen by TOS
but impossible to use it to cache, I have "------------" in the cache menu.

Best regards
F5 422
User avatar
TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: SSD Cache

Post by TMRyan »

Hi,
Can you add a screenshot as an attachment? You should be able to enable the SSD and select the partition to use.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
La Taupe
Posts: 15
Joined: 08 Feb 2021, 05:01

Re: SSD Cache

Post by La Taupe »

{L_BUTTON_AT}TMRyan
ALL.jpg
Cache.jpg
F5 422
User avatar
TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: SSD Cache

Post by TMRyan »

Hello,
You can try to restart the device.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
Enigma55
Posts: 13
Joined: 06 Dec 2020, 15:49

Re: SSD Cache

Post by Enigma55 »

I had the exact same problem and was told it was because I was running TOS 4.2.10 beta OS and this is a known issue. In order to fix it they want me to reinstall TOS from scratch and go back to 4.2.09. I haven't done that yet as I am afraid of losing my existing data though I've been told it will not be erased. Are you running the newest beta version of TOS also? My current setup was (3) 16TB drives in a RAID 5 config that always worked fine. I wanted to add a 4 Samsung 850 SSD and was unable to do so getting the same result that the original poster here did.
User avatar
La Taupe
Posts: 15
Joined: 08 Feb 2021, 05:01

Re: SSD Cache

Post by La Taupe »

yes I confirm I am using TOS 4.2.10 beta because I have so many problems with 4.2.09 (SMB and FTP does not work well) problem of special characters (french) and forcing dates in FTP.
But 4.2.10 does not work better than 4.2.09.
At times I wonder if I should not put TrueNas to solve the problems.

And to answer the question, reboot does not change anything for the SSD.
F5 422
User avatar
TMzethar
TerraMaster Team
Posts: 1128
Joined: 27 Oct 2020, 16:43

Re: SSD Cache

Post by TMzethar »

Please try switching to English to see if the cache can be set.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
La Taupe
Posts: 15
Joined: 08 Feb 2021, 05:01

Re: SSD Cache

Post by La Taupe »

Same problem.
SSDb.jpg
F5 422
User avatar
TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: SSD Cache

Post by TMroy »

Do you have another SSD to try? I afraid of that is a compatibility issue.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
La Taupe
Posts: 15
Joined: 08 Feb 2021, 05:01

Re: SSD Cache

Post by La Taupe »

I don't have another SSD, but Enigma55 has the same problem as me and I think not with the same drive.

If it can confirm the brand of the SSD.
F5 422
Locked