F4-210 not seing 4 disks

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clercmedia
Posts: 1
Joined: 13 Jun 2020, 08:26

F4-210 not seing 4 disks

Post by clercmedia »

Hello group !
I have bought a brand new Terra Master F4-210, and I have put 4disk of 4TB in it.
I have one issue though, the Terra Master doesn't see the disk 1,2,3 only the 4th one.

Is there an incompatibility or something I might have done wrong ?
Anyone got the same issue ?

The disk are 4 WD RED NAS HD.


cheers !

CL,
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TMroy
TerraMaster Team
Posts: 2598
Joined: 10 Mar 2020, 14:04
China

Re: F4-210 not seing 4 disks

Post by TMroy »

hi CL,
Please try to pull out your drives, and insert them again. Make sure they are well seated.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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