F2-221, notification "usb device has been removed incorrectly"

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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Terrauser07
Posts: 2
Joined: 02 Feb 2023, 17:37

F2-221, notification "usb device has been removed incorrectly"

Post by Terrauser07 »

Hi! Notification just constantly appears withous any usb drives plugged in.

Created network disk works incorrectly - All files shared for different users are closing spontaneously.

Re-installing TOS didn't help.

Hope it can be solved without replacement
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: F2-221, notification "usb device has been removed incorrectly"

Post by TMRyan »

It may be that the USB installed with USB InitBoot on the motherboard is loose, You can try dismantling the device and re-plug the USB, if it still fails, you can unplug the USB, you can plug the external USB port of the device when installing the system in the future.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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TMzethar
TerraMaster Team
Posts: 1128
Joined: 27 Oct 2020, 16:43

Re: F2-221, notification "usb device has been removed incorrectly"

Post by TMzethar »

Regarding the problem of the network disk, we can only make some guesses based on the situation you provided. This may help you troubleshoot the problem:
viewtopic.php?f=77&t=2759
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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