I created a TRIAD storage pool with one 12TB hard drive, from scratch. The instructions on https://www.terra-master.com/us/terramaster-traid state that if I add another drive (12TB's) and expand the storage pool it will rebuild. I did that.
After going to the volume, clicking on expand, its still greyed out. I cannot expand it to 24TB's. Nothing. Please let me know what I need to do for remote support and or provide better instructions here for me to follow.
TRAID - Cannot Expand Volume Capacity
Re: TRAID - Cannot Expand Volume Capacity
With two 12TB drives to build a TRAID, you can't get 24TB capacity, one drive need to be a redundancy drive, so you can only get 12TB capacity.
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Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TRAID - Cannot Expand Volume Capacity
The instructions on https://www.terra-master.com/us/terramaster-traid never stated this. Now I have to start over with them as single drives to get my full capacity....thanks......
Re: TRAID - Cannot Expand Volume Capacity
Can I un "rebuild the drives" to separate them again? If I turn it off, remove and drive and reboot, will it "recover" from the one? If so, then can I add the other drive as new again?
Re: TRAID - Cannot Expand Volume Capacity
You can delete volumes and storage pools, and recreate storage pools with single-disk mode.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TRAID - Cannot Expand Volume Capacity
Will this delete the files on the disk or retain them?
Re: TRAID - Cannot Expand Volume Capacity
Deleting a volume will delete the data on the volume. You need to back up the data first.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TRAID - Cannot Expand Volume Capacity
Will this delete the files on the disk or retain them?
Re: TRAID - Cannot Expand Volume Capacity
Sorry for the double post. I have a way forward even though its not the most optimal.