Hi, My NAS is f4-210.
I have 2 disks are using now, one is 5 TB with all applications and the other is 8 TB with files.
But this morning, after the NAS restarted, the 5TB disk is all reset to a blank one.
NAS can detect the disk but consider it as a new drive.
Also, the TOS works fine with the files in the 8TB drive but I could not find any installed applications.
in Application center, it is all empty and nothing is shown.
How can I fix this?
Disk reset after restart
Re: Disk reset after restart
The primary volume may not have been mounted successfully. Please provide screenshots of the storage pool and volume.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Disk reset after restart
It seems that the array of another hard disk has not been automatically formed. You can try to reinsert the hard disk and restart TNAS.
If the result is the same, you can contact our technical support team.
If the result is the same, you can contact our technical support team.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)