I have updated my F2-221 to TOS 5.0.176 and now I'm missing one folder.
it was called "backup" but I cannot see it in the File Manager (all other folders are there) or through the SMB connection. However when I go to "Shared Folders" in the Control Panel it is still listed.
Has anyone experienced anything like that or can help me get the folder back? (I do have a backup of the data but it seems like it is still there and occupying space on my RAID, so I'd like to restore that if possible)
thank you.
updated - folder missing
Re: updated - folder missing
Can you remember the folder "backup" location on which volume?
If yes, you can try the following guideline:
1. go to "control panel > privileges > share folder > advanced settings";
2. restore the shared folder to the volume;
If yes, you can try the following guideline:
1. go to "control panel > privileges > share folder > advanced settings";
2. restore the shared folder to the volume;
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Support team: support(at)terra-master.com (for technical support only)
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Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: updated - folder missing
thanks, when I did that I realised there was a small lock symbol on the folder symbol. I must have encrypted the folder at some point, but I didn't have the key anymore. I was able to delete it and restore from my backup.