I cant add 2 other disk 4TB a the pool storage T6-423

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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thierrys73
Posts: 14
Joined: 23 Jul 2022, 19:57

I cant add 2 other disk 4TB a the pool storage T6-423

Post by thierrys73 »

Hello
i have a T6-423 v5.0.125
I have 3 disk 4TB in Traid mode and all is ok

I cant add 2 other disk 4TB a the pool Storage
i foolow this process:

*****************************************************************
Operation method:
Keep the TNAS powered on, insert a new hard drive, go to Control Panel > Storage Management > Storage Pool > Edit, and select “Expand”. Make sure that the newly added hard drive meets the requirements and you have enough spare disks slots.
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when i try to add 1 disk to pool storage there is nothing to add !!!!!!!!!!!!

Thanks for help

see the photos below

download/file.php?mode=view&id=1974
download/file.php?mode=view&id=1973
download/file.php?mode=view&id=1975
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: I cant add 2 other disk 4TB a the pool storage T6-423

Post by TMroy »

You should try "Add more drives to the RAID". please try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
thierrys73
Posts: 14
Joined: 23 Jul 2022, 19:57

Re: I cant add 2 other disk 4TB a the pool storage T6-423

Post by thierrys73 »

Hi

There is nothing to add hdd4 and hh5 cant be add

I cant see it for adding
Tanks for answer
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: I cant add 2 other disk 4TB a the pool storage T6-423

Post by TMRyan »

You can try to update the TOS version first.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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