Problem HD update inserted in slot n°2

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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Angel81
Posts: 2
Joined: 17 Apr 2020, 03:59

Problem HD update inserted in slot n°2

Post by Angel81 »

Good evening I write from Italy ...
my name is Angelo

some time ago I bought a TerraMaster NAS F2-210
inside I inserted Western Digital WD Red HDD Internal 6000 GB, SATA III, 6000 Mb / s, 5400 RPM, 64 MB, 3.50 Inches
so far so good

today however I bought and installed a second HD ... same brand and model ..

the problem is that I don't know how to get it detected by the NAS ....

always tells me that I only have one HD available ...


where did I go wrong????

thank you very much
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Problem HD update inserted in slot n°2

Post by TMroy »

Can you see the drive indicator on or off?
Can you see two drive in this list?

Image
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Angel81
Posts: 2
Joined: 17 Apr 2020, 03:59

Re: Problem HD update inserted in slot n°2

Post by Angel81 »

yes...yes


this morning I tried to create a shared folder and finally the system detected it.

I am writing to you in case other problems occur.

thank you so much for now
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Problem HD update inserted in slot n°2

Post by TMSupport »

Hi, storage pool and volume should be created after adding a new HDD. And then you can create folders on the volume to use the HDD.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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