Issue with one of my storage volume vs file manager

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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matsi300
Posts: 2
Joined: 23 May 2022, 07:44

Issue with one of my storage volume vs file manager

Post by matsi300 » 23 May 2022, 07:55

Good day,

After a restart, Volume 2 of F2-221 disappeared for a while until next restart. Now Volume 2 has the right amount of used space that it had before but when looking in my File Manager it is completely empty.

I tried Advance Restore Shared Folders but it just disables volume 1 and keeps volume 2 empty,

My data seems to be there but unreachable, can you please help me in making sense of all this?
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TMSupport
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Joined: 13 Dec 2019, 15:15

Re: Issue with one of my storage volume vs file manager

Post by TMSupport » 23 May 2022, 18:29

Please check if volume 2 has other shared folders besides PlexTV?
Restore shared folder to volume 2 in advanced settings.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)

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matsi300
Posts: 2
Joined: 23 May 2022, 07:44

Re: Issue with one of my storage volume vs file manager

Post by matsi300 » 26 May 2022, 10:47

since then HDD, volume 2, has completely disappeared. It's like it doesn't exist, I'm afraid my HDD is over and done with, right?

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