Cannot enable SSD Cache

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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seajayshome
Posts: 20
Joined: 12 Feb 2022, 00:38

Cannot enable SSD Cache

Post by seajayshome »

Hi - I've put in an SSD and have tried to enable it in TOS 4.2.28-2201191742-P1.31

The SDD appears in the dropdown and I select it OK
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The system says configuring, then says it is rebooting, however when the system reboots it always says "disabled" again and the dropdown list has gone back to default:

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I have tried stopping applications first (I only have Plex and Snapshot active), however this did not make any difference.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Cannot enable SSD Cache

Post by TMSupport »

What is the SSD model? Please try to format the SSD and enable the SSD cache again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
seajayshome
Posts: 20
Joined: 12 Feb 2022, 00:38

Re: Cannot enable SSD Cache

Post by seajayshome »

It is a Samsung 850 EVO 120GB - how do I format the SSD?

I tried creating a new Storage Pool with it which formatted it and was then available as general storage, but it was then not available in the SSD Cache pull down, so I deleted the Storage Pool and it reappeared. Still didn't work when I selected and rebooted though.
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Cannot enable SSD Cache

Post by TMSupport »

Please contact our tech team to have a remote session.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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