Storage pool not increased after adding new drive to RAID 5

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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mustardpete
Posts: 3
Joined: 14 Jul 2021, 17:13

Storage pool not increased after adding new drive to RAID 5

Post by mustardpete »

I had 3x 16 TB drives in raid 5, with used space of 28.39TB and free space of 722.97 GB

I added another 16TB drive, it took 4 days to synchronise and is now completed

It is still showing as 28.39TB used and 722.97GB free space

Here are the screenshots of what it is showing now:
storagepool.png
volume.png
hds.png
I was expecting after synchronisation completed that the storage pool would increase by 16TB and then i could extend the volume to use the extra space, but i don't know what im doing wrong?

I have tried restarting it but it made no difference

Ive also tried running as root via SSH that i found on another page:

lvextend -l +100%FREE /dev/vg1/lv1

But that just returns:

New size (7628151 extents) matches existing size (7628151 extents).
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
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Re: Storage pool not increased after adding new drive to RAID 5

Post by TMroy »

Volume size will not expand by itself, you need to expand the volume capacity manually after the storage pool expansion complete. Click "Edit" on Volume page.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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mustardpete
Posts: 3
Joined: 14 Jul 2021, 17:13

Re: Storage pool not increased after adding new drive to RAID 5

Post by mustardpete »

The volume can't be expanded as the pool doesn't show the extra capacity
volume.png
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: Storage pool not increased after adding new drive to RAID 5

Post by TMroy »

would you change a web browser and try again? we recommend google chrome and Safari. If changing web browser does not help, then write an email to our tech team and ask for a remote session.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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mustardpete
Posts: 3
Joined: 14 Jul 2021, 17:13

Re: Storage pool not increased after adding new drive to RAID 5

Post by mustardpete »

I was using chrome and have tried others including safari

Ive emailed them
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: Storage pool not increased after adding new drive to RAID 5

Post by TMSupport »

The capacity has been expanded successfully through remote help.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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