TerraMaster Official Forum

Hello im triying to mount a 4TB my book WD trougth usb, but i cant, they renococe the unit, the status, the format but cant mount the drive, please help me!

i try to mount through ssh using root user, but i can't

https://drive.google.com/file/d/1SgkJGY ... 3znbsOQ2wW
https://drive.google.com/open?id=1WzCho ... tlMx4lv5ch

You better know your TNAS model number, and check the official site on the spec for the compatibility of external drive.
If your external drive format does not match the spec, you have to reformat it.

To log in through SSH, you need to use the root user, whose password is the same as the admin password, and use the mount command。

powerQ wrote: ↑17 Dec 2019, 12:59 You better know your TNAS model number, and check the official site on the spec for the compatibility of external drive.
If your external drive format does not match the spec, you have to reformat it.

My TNAS is the F2-210
there are the specs
https://www.terra-master.com/es/product ... nu&mid=346
can't see any size limits on the USB Storage
i don't understand why i cannot mount this drive, when a week ago i can!, on the desktop computer any problem but in the tnas i cant! like i show in the pictures.

lwf wrote: ↑17 Dec 2019, 17:27 To log in through SSH, you need to use the root user, whose password is the same as the admin password, and use the mount command。

i use the root user to connect trought SSH and i try to mount the drive but i cant see in TOS Browser, if someone here have some idea...


Thank you all guys!


and sorry for my english!

what format is your USB drive? NTFS?

Hi. I have the same problem.

Can you help me.
My drive is exfat format.

How can i mount it?

Regards

Please only format your USB drive with Windows tools or MAC disk utility, third party format tools
make lead to file system compatibilty issue.

Backup your data, and reformat on your windows PC or MAC. and try again.