Terramaster F4-210
4 x 2Tb HDD
Single Raid 5 5.44Tb Storage Pool
I have enabled the Rsync server and defined a path to /public and twice it has forgotten this path, backup stops with no path error. Re-entered it an all is OK. Backup carries on.
Any Ideas.
Rsync Server settings keeps forgetting path
Re: Rsync Server settings keeps forgetting path
Hi, is it replicable? is it ok to take some images and show us this issue when it happens again? Also, please make sure the folder public has been authrozied.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Rsync Server settings keeps forgetting path
Hi TM Support,
came home today same thing.
Desktop.jpg, path to public has disappeared, and backup software showing error
Desktop reset.jpg, all working OK after reassigned path to Public
came home today same thing.
Desktop.jpg, path to public has disappeared, and backup software showing error
Desktop reset.jpg, all working OK after reassigned path to Public
- Attachments
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- Desktop reset.jpg (64.87 KiB) Viewed 7467 times
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- Desktop.jpg (57.26 KiB) Viewed 7467 times
Re: Rsync Server settings keeps forgetting path
Thanks for the feedback. How often will this happen? Is it ok to let our engineer have a remote session to check? Please contact us at support(a)terra-master.com to confirm the session.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Rsync Server settings keeps forgetting path
Couple of times per month. Ok for Remote session,London Time zone, best after 6pm
Re: Rsync Server settings keeps forgetting path
HI TMSupport,
This has just happened again. access to public has disappeared from the Rsync server settings.
Is there a log I can access through SSH or something?
John
This has just happened again. access to public has disappeared from the Rsync server settings.
Is there a log I can access through SSH or something?
John
Re: Rsync Server settings keeps forgetting path
Hi John, could you please contact me at support@terra-master.com? For this Rsync issue, it never happened before, and we cannot replicate here. It's hard to know how to help you resolve it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- scoobyfizz
- Posts: 104
- Joined: 10 Jun 2020, 15:37
Re: Rsync Server settings keeps forgetting path
Hi,
I'm on 4.1.24 and I am getting the same issue. I have a daily backup Rsync from my QNAP nas to my f2-210 and it is constantly failing overnight because the path disappears from the RSYNC settings on the terr-master. I thought it was something to do with the disks going to sleep (although they aren't because of Plex running I think). So I changhed the sleep settings to never but I am still getting this issue.
I'm on 4.1.24 and I am getting the same issue. I have a daily backup Rsync from my QNAP nas to my f2-210 and it is constantly failing overnight because the path disappears from the RSYNC settings on the terr-master. I thought it was something to do with the disks going to sleep (although they aren't because of Plex running I think). So I changhed the sleep settings to never but I am still getting this issue.
Best thing I ever did was ebay my Terramaster...
Re: Rsync Server settings keeps forgetting path
Please send en email with detailed description to support(a)terra-master.com, we will remotely check for you.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)