SMB access denied

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akx
Posts: 4
Joined: 23 Nov 2022, 23:30

SMB access denied

Post by akx »

Hello, I have this problem (windows 10). I try to access using SMB service using windows file explorer, but windows reports this message: access denied.
I've just tried switching off firewall, but same problem.
Thanks
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: SMB access denied

Post by TMSupport »

Please try to clear cache and credentials of smb connections.
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akx
Posts: 4
Joined: 23 Nov 2022, 23:30

Re: SMB access denied

Post by akx »

It tells me that "There are no entries in this list"
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: SMB access denied

Post by TMSupport »

Please go to TOS desktop> Control panel> User to check the user's access rights to the shared folders.
To contact our team, please send email to following addresses, remember to replace (at) with @
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Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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akx
Posts: 4
Joined: 23 Nov 2022, 23:30

Re: SMB access denied

Post by akx »

The user I registered can read and write files.
User avatar
akx
Posts: 4
Joined: 23 Nov 2022, 23:30

Re: SMB access denied

Post by akx »

I saw a tutorial on the web, someone solved the problem by activating the smb parameter into the advanced setting of Tos. My Tos version doesn't have advanced settings in file services smb.
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TMLyy
TerraMaster Team
Posts: 108
Joined: 01 Jun 2022, 18:36

Re: SMB access denied

Post by TMLyy »

{L_BUTTON_AT}akx
Which TOS version are you using?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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