Problems with users not being able to connect

SMB, NFS, AFP, FTP, web file manager and Rsync server.
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cmonroy
Posts: 1
Joined: 21 Apr 2020, 22:37

Problems with users not being able to connect

Post by cmonroy »

I'm using the F4-210 and recently the NAS has been giving me problems when my users attempt to connect to it. SMB services are running in each Windows box. They have it as a mapped drive that usually does not recconnect. And even when using their correct credentials, the NAS rejects them. The unit is running 4.1.21 2002271849. Any idea of what is going on?

https://pasteboard.co/J4RE4Gf.png
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Problems with users not being able to connect

Post by TMSupport »

Please check whether there is any special character in the login password. Please revise the password and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @
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