NFS service issues at NAS startup

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macmpi
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NFS service issues at NAS startup

Post by macmpi »

Hi,

I'm having repeated issues with NAS NFS server (model/TOS in my signature).
All is setup properly, and I can log with my clients (MacOS/Kodi on Linux) when I start/restart the service manually through WEB UI.

However when the NAS powers-up, with service enabled, my clients do not manage to connect.
As soon as I manually restart the NFS NAS service, my clients connect fine...
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
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TMSupport
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Re: NFS service issues at NAS startup

Post by TMSupport »

Hi, the engineers will test about this problem, will keep you noted if any results.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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macmpi
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Re: NFS service issues at NAS startup

Post by macmpi »

Hi, any update on this matter?
Any log needed to diagnose, or suggestions?
Appreciate any feedback.
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
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TMSupport
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Re: NFS service issues at NAS startup

Post by TMSupport »

Please contact us at support@terra-master.com
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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macmpi
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Re: NFS service issues at NAS startup

Post by macmpi »

Hi,

I see v4.1.21 release is coming-out (update package not yet available), but Release Notes do not mention any fix for this problem, whereas there was some work ongoing, according to:
TMSupport wrote: 21 Feb 2020, 14:29 A new version expecting to solve the hibernation issue will be released soon, it's been in test now.
Thanks for any update on this long-lasting issue.
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
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macmpi
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Re: NFS service issues at NAS startup

Post by macmpi »

Unfortunately v4.1.21 does NOT fix this issue
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
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Re: NFS service issues at NAS startup

Post by TMSupport »

You have tried with 4.1.21 already? According to the test here, 4.1.21 has fixed the issue of hibernation.
To contact our team, please send email to following addresses, remember to replace (at) with @
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macmpi
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Re: NFS service issues at NAS startup

Post by macmpi »

I'm not sure what you mean by hibernation, but in my case with 4.1.21, NFS service availability has the same failure symptoms.
Eventhough service is enabled properly, each time I boot my NAS, service is unavailable to clients.
I have to manually disable service, and then re-enable, so that clients can successfully connect.
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
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Re: NFS service issues at NAS startup

Post by TMSupport »

Sorry, hibernation has nothing to do with NFS. We will check this NFS issue again with the new version.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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macmpi
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Re: NFS service issues at NAS startup

Post by macmpi »

TMSupport wrote: 20 Mar 2020, 15:29We will check this NFS issue again with the new version.
Hi, any update after your tests on 4.1.21? (BTW I use F2-210).
Thanks.
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
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