SFTP QUESTION

SMB, NFS, AFP, FTP, web file manager and Rsync server.
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avitabileproduction
Posts: 9
Joined: 19 Jun 2021, 21:04

SFTP QUESTION

Post by avitabileproduction »

hi guys, i did the setup of ftp and sftp

ftp works fine and i can see home directory once logged in

the sftp does not allow me to see the home directory once connected but only the shared folders

any solution?
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avitabileproduction
Posts: 9
Joined: 19 Jun 2021, 21:04

Re: SFTP QUESTION

Post by avitabileproduction »

i tried webdav, but it says "configuration failed" every time
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: SFTP QUESTION

Post by TMSupport »

"Configuration failed" may be that the port is already occupied, you can try different ports. In addition, whether the nas is running the webserver, if so, please update the application and try to enable the webdav service again.
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avitabileproduction
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Joined: 19 Jun 2021, 21:04

Re: SFTP QUESTION

Post by avitabileproduction »

I'm not using web server and i tried every port

The result Is the same, configurazione failed

What about sftp not showing user directory?
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TMRyan
TerraMaster Team
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Re: SFTP QUESTION

Post by TMRyan »

Is your product model F2-210/F4-210? This needs to be implemented in subsequent releases.
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avitabileproduction
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Joined: 19 Jun 2021, 21:04

Re: SFTP QUESTION

Post by avitabileproduction »

Okay thank you, i hope you can fix webdav too
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antislow
Posts: 22
Joined: 20 Jun 2022, 22:22

Re: SFTP QUESTION

Post by antislow »

I have a F2-423 running 5.0.144 and SFTP also does not seem to work at all for my home directory. I can see it listed when logging in with my client (transit), and sometimes I am able to open my home folder and get a directory listing. But most of the time I will get an error stating that it's not a directory in my SFTP client.
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: SFTP QUESTION

Post by TMzethar »

{L_BUTTON_AT}antislow
Did you mean Transmit Mac?
We will verify the use of this tool again.
It is recommended that you also try other SFTP tools to see if the same problem occurs.
Is your switch/router bandwidth high enough to rule out network congestion?
In addition, after an error occurs, it is recommended that you immediately generate a log report in the technical support-Report issues, and then send it to our technical support mailbox, and we will do a preliminary analysis on it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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antislow
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Joined: 20 Jun 2022, 22:22

Re: SFTP QUESTION

Post by antislow »

Sorry, I meant Transmit. I also tested with Cyberduck and get similar error when trying to navigate to my home folder.

As for bandwidth, I have a 1 gig switch and both my computer and NAS are attached to same switch. I switched to WebDAV for now, and it's working perfectly with Transmit.

I will gather logs next time and submit them as you say.
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mowy
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Joined: 27 Feb 2022, 03:15

Re: SFTP QUESTION

Post by mowy »

{L_BUTTON_AT}antislow

YES, tos 4.x run okay, TOS 5 SFTP FAIL! this is a BIG BUG!

WE CANT SEE MY HOME TOS 5 SFTP
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