F4-210: Can't access appdata via explorer

SMB, NFS, AFP, FTP, web file manager and Rsync server.
donsenilo
Posts: 55
Joined: 22 Mar 2020, 00:11

Re: F4-210: Can't access appdata via explorer

Post by donsenilo »

After several reboots I could finish the system installation and can access the TOS-website (I have not restored the saved system configuration, so all user configurations and shared directories are original).

But now I'm back at the beginning ...

public: no access via SMB
admin - read/write
guest - refuser

appdata: no access via SMB
admin - read/write
guest - refuser

admin: yes access via SMB
admin - read/write
guest - refuser

usbshare: yes access via SMB
admin - read/write
guest - refuser

So as in the beginning I have no access to public and appdata as admin.

Can someone help me please ?!?????
Terramaster F4-210
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: F4-210: Can't access appdata via explorer

Post by TMSupport »

Please advise whether it’s ok to let our engineer has a remote session to check it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
donsenilo
Posts: 55
Joined: 22 Mar 2020, 00:11

Re: F4-210: Can't access appdata via explorer

Post by donsenilo »

TMSupport wrote: 08 Jul 2021, 11:15 Please advise whether it’s ok to let our engineer has a remote session to check it.
How and when ?
Terramaster F4-210
User avatar
TMroy
TerraMaster Team
Posts: 2598
Joined: 10 Mar 2020, 14:04
China

Re: F4-210: Can't access appdata via explorer

Post by TMroy »

Please write email to our tech team and confirm your schedule with them, not in here.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
jamemaldonado83
Posts: 1
Joined: 31 Aug 2021, 03:51

Re: F4-210: Can't access appdata via explorer

Post by jamemaldonado83 »

I have done option 1, the NAS is running but I can't access the login-page.

The TNAS PC App found the NAS correctly.

Immediately HELP !!!
User avatar
TMzethar
TerraMaster Team
Posts: 1205
Joined: 27 Oct 2020, 16:43

Re: F4-210: Can't access appdata via explorer

Post by TMzethar »

{L_BUTTON_AT}jamemaldonado83

Please enail our Technical team for remote check.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked