I recently updated my F4-210 to version 4.2.08 (ARM) and it was a complete disaster... It would only work on DHCP(every time I rebooted it would revert back from being statically set), File Services stopped working and one point the all my accounts got disabled... After fighting with it for 2 days I was able to get back in and pull my data off the NAS, so I can reformat...
Since it doesn't allow for a rollback to 4.2.07, the last working version, I decided to start from scratch. I did a factory reset and formatted the hard drives.. When I rebooted It pulled the 4.2.08 OS off the web, checked the 4 drives (all good), I sent my password but when I got the hard raid setup it just froze and didn't allow me to set any raid... I started removing drives and quickly figured out it only like a single, two or 4 drives; 3 drives cause constant beeping. The NAS only allowed me to get passed the raid config with 2 drives which I set to Raid 1...
Once I got into the NAS I added the 3th and 4th and was able to pool them them and then set a volume. I then decided to to remove the all the volumes since I wanted a single raid 5 volume, which the NAS seem to accept. So I guess it wasn't an issue with my drives but yet a another bug in 4.2.08.. I then tried to my original issue which was SMB shares and I quickly found it that still dint work it would authenticate.. I then tried with out a special character and was able to authenticate... So it seems on version 4.2.08 wont authenticate with special chars using SMB, SFTP, SSL and FTP seem to work.
I reach out to support (their Chat), lets just say they weren't very supportive... Here is my last conversation:
"ok I finally got this back up and running; however, SMB doesn't seem to be accepting special characters, if I use a password that doesn't have a special char it works..." Support response: "Yes , with the special char , it can make your device more safe ." , not very helpful, which was all of my interactions.
I had this device working since 4.2.06, upgraded to 4.2.07 without any issue, 4.2.08 destroyed the device making unreliable and not useful...
Any one have any ideas since I think I have tried everything other than buying a Synology
Special Chars doesnt seem to work after TOS update 4.2.08 on F4-210
- wingman1701
- Posts: 2
- Joined: 10 Apr 2021, 22:17
Re: Special Chars doesnt seem to work after TOS update 4.2.08 on F4-210
Hi,
We will verify these questions, and can you tell us about these special characters?
We will verify these questions, and can you tell us about these special characters?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
- wingman1701
- Posts: 2
- Joined: 10 Apr 2021, 22:17
Re: Special Chars doesnt seem to work after TOS update 4.2.08 on F4-210
I was using a # or @ either still doesn't work
Re: Special Chars doesnt seem to work after TOS update 4.2.08 on F4-210
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.viewtopic.php?f=75&t=608
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @