Cut and Paste failing with NAN%

[PaulWarner]

I am trying to cut and paste within folders on the NAS drive. Almost all of the folders cut and paste fine, but a small percentage result in a NAN% display in the copy progress bar, and eventually the copy completes, but the folders never get moved. What is causing this?

[TMS]

but a small percentage result in a NAN% display in the copy progress bar, and eventually the copy completes, but the folders never get moved.

We will verify and troubleshoot. Is the phenomenon caused by cutting and pasting empty files or folders?

[TMroy]

What's model and TOS version please?

[PaulWarner]

I Have the F5-221. Thanks for looking into this.

[XSPC77]

Hi I am having the same issue.. help please.

[TMS]

Cut and paste an empty file/folder showing NAN%, it is a success.

[jimconsole]

I just had this same issue and the problem was because the files i was transferring had symbols like ' and " etc.. in the titles. example: John's Photos. As soon as i removed them from the files and folders i could then transfer fine. So John's Photos now becomes Johns Photos.

[TMRyan]

{L_BUTTON_AT}jimconsole

Hi,
Which version of TOS is it?

[jimconsole]

{L_BUTTON_AT}jimconsole

Hi, Which version of TOS is it?

Hi, I'm using a F4-210 with TOS Version 4.2.08-2101111540