Wireless dongle

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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fac
Posts: 2
Joined: 18 Jan 2020, 17:51

Wireless dongle

Post by fac »

Dear support team.
I have RTL8812AU USB 3.0 dongle with wireless connection chip.
This USB dongle works well on windows 10 laptop, but Isn't recognized from my T2-221 TNAS system.
No led's blinking as is wasn't good for TOS operation system.
Can you give some detail to install it in my NAS?
Thanks for the support
FC
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Wireless dongle

Post by TMSupport »

Please make sure the USB WiFi Dongle you got is RTL8812AU but not RTL8812BU, please take some images of the chipset and show us.Please be noted it only support RTL8812AU chipset.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
powerQ
Posts: 65
Joined: 03 Dec 2019, 19:06

Re: Wireless dongle

Post by powerQ »

You need to double check again you are using correct USB dongle.
F4-221 TOS 5.1.34 (SAMSUNG 250 SSD x1, WD Red 8TB x 1, Single drive)
F2-423 TOS 5.1.34 RAID1(12TB IronWolf x 2)
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