Terra-master.com certificate has expired

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kenlewisesq
Posts: 5
Joined: 13 Jan 2023, 08:26

Terra-master.com certificate has expired

Post by kenlewisesq »

My system (T12-423 running TOS 5.0.176) is now showing an alert that the terra-master.com certificate has expired.

How do I renew the certificate?
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ouster
Posts: 2
Joined: 08 Sep 2022, 08:01

Re: Terra-master.com certificate has expired

Post by ouster »

I also have this alert, guess over CNY everything breaks lol
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ouster
Posts: 2
Joined: 08 Sep 2022, 08:01

Re: Terra-master.com certificate has expired

Post by ouster »

The fix is unfortunately:

enable TNAS.online under remote access from the desktop, this would expose the nas login to attack vector if unlucky
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TMzethar
TerraMaster Team
Posts: 1128
Joined: 27 Oct 2020, 16:43

Re: Terra-master.com certificate has expired

Post by TMzethar »

Hi, you can simply update "terra-master.com" certificate through the "Update" button in the certificate management interface.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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epsilonion
Posts: 39
Joined: 22 Jan 2023, 18:32

Re: Terra-master.com certificate has expired

Post by epsilonion »

I was wondering about this aswell, wouldn't it be better to have it auto update?
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gone2maui
Posts: 2
Joined: 21 Jul 2022, 07:54

Re: Terra-master.com certificate has expired

Post by gone2maui »

Sorry to be dense, but I have this problem as well.

Do I update the certificate in Windows or in the TerraMaster user interface?

Whichever method please explain exactly how I do this since I can't figure it out. Thanks.
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gone2maui
Posts: 2
Joined: 21 Jul 2022, 07:54

Re: Terra-master.com certificate has expired

Post by gone2maui »

I can see the Certificate in the TM Security application, and it indicates it expired 15 days ago. I have been having problems about this long. However when I click on the Certificate I do not see a means to update it. Any help appreciated. Thanks.
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Terra-master.com certificate has expired

Post by TMroy »

Select the expired certificate on TOS > Control panel > security > certificate, and click on the "Update" button.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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ChrisRobots
Posts: 1
Joined: 27 Feb 2023, 23:47

Re: Terra-master.com certificate has expired

Post by ChrisRobots »

Having the same issue - There's no update button... Can anyone help me out here? Cheers
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crisisacting
Posts: 257
Joined: 20 Jan 2022, 16:42

Re: Terra-master.com certificate has expired

Post by crisisacting »

ChrisRobots wrote: 27 Feb 2023, 23:48 Having the same issue - There's no update button... Can anyone help me out here? Cheers
What version of TOS are you running?

The newer build all have an update option above the 3 certificates which becomes clickable when you individually click eligible certificates.
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