TOS constantly downloading

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sanctimon
Posts: 98
Joined: 14 Nov 2021, 06:57

TOS constantly downloading

Post by sanctimon »

Hi all,

I have a F5-221 set with the following servers on it:

Nextcloud_okm
and
Jellyfin_okm

the rest of the unit is used for simple smb/afp storage.

Whenever I log into the TOS I see the machine is constantly downloading at high speed.

I cannot identify the process that consumes this bandwidth, as there are no tools to do so. There is also no way for me to compile/install another application, such as nethogs, as "make" is not available in TOS.

Any ideas how I can identify if this is a legitimate application using bandwidth or if the machine has been compromised?
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TWlhq
TerraMaster Team
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Joined: 29 Jun 2022, 18:12

Re: TOS constantly downloading

Post by TWlhq »

{L_BUTTON_AT}sanctimon

Please go to Control Panel - System Information to check the progress.
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sanctimon
Posts: 98
Joined: 14 Nov 2021, 06:57

Re: TOS constantly downloading

Post by sanctimon »

Sorry, I cannot find anything there of use. Would you mind posting a screenshot?
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: TOS constantly downloading

Post by TMSupport »

11.jpg
To contact our team, please send email to following addresses, remember to replace (at) with @
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sanctimon
Posts: 98
Joined: 14 Nov 2021, 06:57

Re: TOS constantly downloading

Post by sanctimon »

Thank you, but this does not show network usage, only CPU usage. My issue, if you can check my screenshot, is that a certain process starts using net resources, not CPU resources.

I am looking for that process.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: TOS constantly downloading

Post by TMSupport »

You can check the CPU resources to judge, if your application is downloading something, it will occupy relative system resources.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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sanctimon
Posts: 98
Joined: 14 Nov 2021, 06:57

Re: TOS constantly downloading

Post by sanctimon »

I am sorry, but I do not know that this is correct.

There is no direct correlation between high CPU usage and high bandwidth usage.

This is easily demonstrable by using iperf or any other similar network test that takes bandwidth usage to the limit without making the CPU sweat even a little bit.

What is also problematic with TNAS is that the netdata utility that could have shown more information has not been updated by TerraMaster since v. 1.16 (we are now at 1.36). This is very frustrating.
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