Hello,
Newer TerraMaster user here.
I have the TerraMaster F4-210. I was able to login via Windows File manager and copy/back up folders in the past but cannot login anymore.
I can access the TOS filemanger and can also login via my IPad and see files when on the same network...
Before I try and do a factory restore on the PC, I am looking for some direction.
I have tried making sure that SMB is active in the TOS File Manager, I have even unchecked, apply and then it automatically restores the check.
Trying to copy files via the TOS File manager is not reliable and I understand that is not the preferred method any way.
Thanks in advance for any help.
Drumrjoe
Lost file manager function
Re: Lost file manager function
Please refer to the article for troubleshooting.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Lost file manager function
Thanks for your help. I am running Windows 10 and I am usually able to connect and map the TNAS but it doesn't stay connected. It seems to disconnect at random times.. I can only reconnect it by powering down and restarting the NAS. After it randomly disconnects I get the error code "0x80070035" if I try to access the NAS.
If you need screen caps of anything, please let me know.
Thanks,
Joe
If you need screen caps of anything, please let me know.
Thanks,
Joe