Cannot access the NAS anyway

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Cannot access the NAS anyway

Post by TMSupport »

Please restore the shared folders to vloume 2.
To contact our team, please send email to following addresses, remember to replace (at) with @
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Righty01
Posts: 12
Joined: 23 Jun 2020, 00:53

Re: Cannot access the NAS anyway

Post by Righty01 »

Hi
I have the same problem .
upgraded to TOS 5 and I can see my NAS via TNAS Pc but cannot log into it. I have changed the iP address to go onto my network and type in the browser what shows up in TNAS Pc and nothing.
Had zero problems before I updated to TOS 5.
Please help me.

Cheers
Jason
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Cannot access the NAS anyway

Post by TMroy »

{L_BUTTON_AT}Righty01

What did you mean you can not log into it? can you input the TNAS IP address directly on your web browser address bar? what error message do you see?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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