Can't Access Web GUI
Re: Can't Access Web GUI
This is not a problem we often encounter, we can't know the reason only through the description of the problem, we need to find the reason with the help of terminal commands.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- LexMark2100
- Posts: 21
- Joined: 05 Jan 2022, 22:03
Re: Can't Access Web GUI
Hi,
I have sent an email to support. I am waiting for a response from them.
I have sent an email to support. I am waiting for a response from them.
Support is much appreciated!
Thanks,
LexMark2100
Thanks,
LexMark2100
Re: Can't Access Web GUI
For TMSupport, the Microsoft Edge DevConsole error is below, I can also provide a HAR file if that will help you resolve.
Uncaught (in promise) ReferenceError: WebAssembly is not defined wasm_exec.js?ver=TOS3_A1.0_4.2.31:597
at wasm_exec.js?ver=TOS3_A1.0_4.2.31:597:30
(anonymous) @ wasm_exec.js?ver=TOS3_A1.0_4.2.31:597
Promise.then (async)
(anonymous) @ (index):258
For everyone else, I have no issues accessing TOS with Firefox.
Uncaught (in promise) ReferenceError: WebAssembly is not defined wasm_exec.js?ver=TOS3_A1.0_4.2.31:597
at wasm_exec.js?ver=TOS3_A1.0_4.2.31:597:30
(anonymous) @ wasm_exec.js?ver=TOS3_A1.0_4.2.31:597
Promise.then (async)
(anonymous) @ (index):258
For everyone else, I have no issues accessing TOS with Firefox.
~~
Demetry
F2-210
F4-210
Demetry
F2-210
F4-210
Re: Can't Access Web GUI
Check that you recreate users - those get wiped out on initialize
Re: Can't Access Web GUI
{L_BUTTON_AT}demetry14
Your device is ARM TOS 4.2.31?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)