Cannot acces TOS via web - Samba access ok

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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antocara
Posts: 14
Joined: 08 Aug 2020, 12:29

Cannot acces TOS via web - Samba access ok

Post by antocara »

Hello,
Coming back from vacatiom I fired up my F4-210 but I could not access TOS via web anymore. I believe i have TOS latest version . Samba is working ok as I can access my file.
After entering the my F4-210 network address in my browser, I am able to see for a fraction of a second the Tos loading Bar. Right after I got the following error on my browser page:
"502 Bad Gateway"
"nginx/1.16.1"
This happens with any browser.
How can I solve this issue ?
Thanks
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Cannot acces TOS via web - Samba access ok

Post by TMSupport »

Hi!
Please try to restart first to see if it works normally, if not, please try to reinstall the system.
viewtopic.php?f=75&t=744
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Wilts
Posts: 3
Joined: 20 Sep 2021, 20:55

Re: Cannot acces TOS via web - Samba access ok

Post by Wilts »

Cannot access TOS by webbrowser using https://TNAS.online (myaddress)
No problem using the mobile app. What am I missing?
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Cannot acces TOS via web - Samba access ok

Post by TMroy »

TNAS.online is only for remote access, did you enable it on TOS>remote access section?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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