oauth.terra-master.com

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KHnats
Posts: 6
Joined: 06 Jul 2021, 23:04

oauth.terra-master.com

Post by KHnats »

See link. My TNAS are both behind a Firewall and I block most connections. I’m seeing a lot of oauth.terra-master.com connection requests, uploading around 10 mb and downloading around 60 mb daily.

What is the oauth.terra-master.com connection for? What data is transferred?
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: oauth.terra-master.com

Post by TMSupport »

Hi!
This problem may be caused by opening the cloud drive sync.
And which cloud sync software do you have installed?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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KHnats
Posts: 6
Joined: 06 Jul 2021, 23:04

Re: oauth.terra-master.com

Post by KHnats »

TMSupport wrote: 05 Aug 2021, 11:34 Hi!
This problem may be caused by opening the cloud drive sync.
And which cloud sync software do you have installed?
Using Backblaze
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KHnats
Posts: 6
Joined: 06 Jul 2021, 23:04

Re: oauth.terra-master.com

Post by KHnats »

TMSupport wrote: 05 Aug 2021, 11:34 Hi!
This problem may be caused by opening the cloud drive sync.
And which cloud sync software do you have installed?
As per previous post, I am using backblaze. Any issue should I block oauth.terra-master.com?
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: oauth.terra-master.com

Post by TMroy »

oauth.terra-master.com is used for authentication when you try to connect to your cloud drive account. If you block it you may not able to pass the authentication. This issue of traffic may because user activate the authentication, but he did not finish the process, so the cloud sync app keep request to the server. We will improve this part in future releases.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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KHnats
Posts: 6
Joined: 06 Jul 2021, 23:04

Re: oauth.terra-master.com

Post by KHnats »

Thanks. I will simply block it by Firewall.

What is app.terra-master.com.w.cdngslb.com for?

I can see it is your CDN, not what it is for.

Thanks
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: oauth.terra-master.com

Post by TMSupport »

Hi! The App in our application center is cached by Alibaba Cloud CND, so when downloading and installing the application, it will communicate with this link.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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KHnats
Posts: 6
Joined: 06 Jul 2021, 23:04

Re: oauth.terra-master.com

Post by KHnats »

Thanks
TMSupport wrote: 16 Aug 2021, 09:19 Hi! The App in our application center is cached by Alibaba Cloud CND, so when downloading and installing the application, it will communicate with this link.
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