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password disabled

Posted: 13 Jun 2021, 00:15
by tetemr
Hello, good afternoon, I need help, Terramaster has deactivated my account without prior notice or anything, I have not used the NAS for more than 2 months and they have deactivated my account, why is this?

Sorry for my poor English, I use google translator.

Re: password disabled

Posted: 13 Jun 2021, 10:28
by TMS
We did not deactivate your account. Please check whether you entered the wrong password, or choose to forget your password on the login interface, reset the password and log in?Do you remember your TOS version?