password disabled

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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tetemr
Posts: 1
Joined: 13 Jun 2021, 00:07

password disabled

Post by tetemr » 13 Jun 2021, 00:15

Hello, good afternoon, I need help, Terramaster has deactivated my account without prior notice or anything, I have not used the NAS for more than 2 months and they have deactivated my account, why is this?

Sorry for my poor English, I use google translator.

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TMS
Customer Service
Posts: 582
Joined: 20 Oct 2020, 17:06

Re: password disabled

Post by TMS » 13 Jun 2021, 10:28

We did not deactivate your account. Please check whether you entered the wrong password, or choose to forget your password on the login interface, reset the password and log in?Do you remember your TOS version?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @

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