Loosing Conection on a daily basis?

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Tricky
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Loosing Conection on a daily basis?

Post by Tricky »

F5-221 is losing its connection daily nothing changed, and it's been running TOS version 4.2.08 with no problems...any ideas?
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TMS
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Re: Loosing Conection on a daily basis?

Post by TMS »

What version of TOS are you currently using? Please troubleshoot whether the network is unstable.
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TMroy
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Re: Loosing Conection on a daily basis?

Post by TMroy »

{L_BUTTON_AT}Tricky
What file system in your device? does it come back to normal after a reboot? try update to 4.2.12.
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Tricky
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Re: Loosing Conection on a daily basis?

Post by Tricky »

As stated TOS version is 4.2.08 the network is fine, I updated another machine to 4.2.12 and had to re initialize as the whole desktop was missing luckily it's a machine that had very little stored otherwise I would have had a real problem.

The annoying thing is that the machine running 4.2.08 had been running fine for months and suddenly has an unstable connection and is on the same splitter and router as the other machine.
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TMSupport
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Re: Loosing Conection on a daily basis?

Post by TMSupport »

Could it be accessed when it's not stable? Could it be powered off by pressing the power button?
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Tricky
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Re: Loosing Conection on a daily basis?

Post by Tricky »

TMSupport wrote: 26 May 2021, 11:24 Could it be accessed when it's not stable? Could it be powered off by pressing the power button?
No network access returns no ping, but can be turned off and back on as normal and then its once again discoverable.
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TMSupport
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Re: Loosing Conection on a daily basis?

Post by TMSupport »

Firstly, please ensure your HDDs are really healthy, please refer to this link and check them accordingly viewtopic.php?f=75&t=1125
Please advise the format of your file system there.
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Technical team: support(at)terra-master.com (for technical support)
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