Timeout and re-login

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lolohz
Posts: 4
Joined: 31 Mar 2021, 08:05

Timeout and re-login

Post by lolohz »

Hello
Could you please check if this behavior is an issue?
When my session is closed (by timeout) the browser shows me a form to login again. The first time I fill the data to login again they show a message saying "The user token has expired! Please, try again." If I try again it works fine.

Best regards.
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sianderson
Posts: 293
Joined: 02 Aug 2020, 03:42
Great Britain

Re: Timeout and re-login

Post by sianderson »

this is perfectly normal, its been reported for a long time but never seems to get fixed (they have had more important issues to fix i guess)
F2-210

4.2.43
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: Timeout and re-login

Post by TMRyan »

Hi,
We are developing a control function that can control the logout time.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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SunDogBC
Posts: 17
Joined: 16 Mar 2021, 01:03

Re: Timeout and re-login

Post by SunDogBC »

(This is my first post but this has bothered me since day one. :lol:)
It's not a question of the logout time. If it's been idle for a month and I come back, it should automatically refresh to the login page (as it does) then when I log in again it should just do it without telling me the token has expired and making me log in a second time. That part is obvious by the act of getting logged out in the first place.
Hopefully that gets fixed at the same time as the new control. Or maybe I can set to "never' and it won't matter. 8-)
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outkastm
Posts: 1185
Joined: 29 Dec 2020, 23:52

Re: Timeout and re-login

Post by outkastm »

Or just refresh the login page (F5) before you enter your credentials.
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