Telnet not working

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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rmcpdias
Posts: 13
Joined: 06 Mar 2021, 23:49

Telnet not working

Post by rmcpdias »

Hi, good morning.

I'm trying to access TNAS by Telnet, I've activated Telnet protocol :
Screenshot 2021-03-14 114246.png
But every time I try to access I get the "connection to host lost" error.
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: Telnet not working

Post by TMS »

Hi,
Can SSH connect? Have you tried other software telnet connection such as putty.
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
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rmcpdias
Posts: 13
Joined: 06 Mar 2021, 23:49

Re: Telnet not working

Post by rmcpdias »

Hi,

SSH works, but regarding telnet, nor the Windows telnet or putty works.


Best Regards,
Rui
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: Telnet not working

Post by TMRyan »

Hi,
This may be because the connection is unstable and requires multiple connections to connect successfully.
We will verify and solve the problem.
If the connection is still unstable after changing the IP and port, please use SSH first.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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