TerraMaster Official Forum

Hi, I would like to report the following,

I have an F5-422 connected via LAN2 to my home network. I plan on keeping it running 24/7 but during some testing I have noticed every single time I shutdown the TNAS from TOS (4.1.18), as soon as the TNAS is off my entire network fails, and it comes back online immediately after I unplug the ethernet cable from the TNAS...

Hi, this is a totally new report. we have to keep on testing it first. Thanks for the reporting.

Is it allowed to let our engineer have a remote session to check？You can contact us at support@terra-master.com to confirm the session. Thank you.

It has done this to me now while in operation, i had to unplug and plug back in the network cable...

I will contact you to setup a remote session at the email you provided.

Like to know the update, haha.