TNAS crashing network when shutdown

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onejedi
Posts: 4
Joined: 11 Feb 2020, 03:23

TNAS crashing network when shutdown

Post by onejedi » 12 Feb 2020, 04:34

Hi, I would like to report the following,

I have an F5-422 connected via LAN2 to my home network. I plan on keeping it running 24/7 but during some testing I have noticed every single time I shutdown the TNAS from TOS (4.1.18), as soon as the TNAS is off my entire network fails, and it comes back online immediately after I unplug the ethernet cable from the TNAS...

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TMSupport
Customer Service
Posts: 741
Joined: 13 Dec 2019, 15:15

Re: TNAS crashing network when shutdown

Post by TMSupport » 12 Feb 2020, 15:37

Hi, this is a totally new report. we have to keep on testing it first. Thanks for the reporting.

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TMSupport
Customer Service
Posts: 741
Joined: 13 Dec 2019, 15:15

Re: TNAS crashing network when shutdown

Post by TMSupport » 12 Feb 2020, 16:54

Is it allowed to let our engineer have a remote session to check?You can contact us at support@terra-master.com to confirm the session. Thank you.

onejedi
Posts: 4
Joined: 11 Feb 2020, 03:23

Re: TNAS crashing network when shutdown

Post by onejedi » 17 Feb 2020, 22:05

It has done this to me now while in operation, i had to unplug and plug back in the network cable...

I will contact you to setup a remote session at the email you provided.

powerQ
Posts: 35
Joined: 03 Dec 2019, 19:06

Re: TNAS crashing network when shutdown

Post by powerQ » 01 Apr 2020, 23:37

Like to know the update, haha.

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