TerraMaster connected to Network, can't access Web UI

[cpradio]

I have a weird situation. Lost power today unexpectedly, but the battery backups did their job and kept the NAS online but my modem lost power/connection. I safely powered down both of the NAS units all was well and good.

Power came back on, NAS were setup to automatically wake up, they did, however, neither are showing a light for the LAN. I have 2 F5-221 units both are behaving this way.

They both have two CAT5 network cables attached for redundant connections, both are able to mount their drives using Samba, but I cannot access the Web UI. I get a ERR_CONNECTION_REFUSED response. I triple checked everything is setup, I can see the devices on the network and I can access their file systems, but I can't access their UI.

I need to be able to access the UI as one of the units has a bad hard drive and the beeping is annoying. I can't turn off the beeping any other way.

Has anyone else experienced this?

Edit: I purchased these in November of 2020, so they are only 5 months old.

Edit 2: I can ping the devices:

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PING nas-terramaster-6tb.local (192.168.1.125) 56(84) bytes of data.
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=1 ttl=64 time=0.724 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=2 ttl=64 time=0.518 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=3 ttl=64 time=0.312 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=4 ttl=64 time=0.572 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=5 ttl=64 time=0.576 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=6 ttl=64 time=0.563 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=7 ttl=64 time=0.541 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=8 ttl=64 time=0.595 ms
64 bytes from nas-terramaster-6tb.local (192.168.1.125): icmp_seq=9 ttl=64 time=0.631 ms
^C
--- nas-terramaster-6tb.local ping statistics ---
9 packets transmitted, 9 received, 0% packet loss, time 8168ms
rtt min/avg/max/mdev = 0.312/0.559/0.724/0.103 ms

Traceroute looks good too

Code: Select all

traceroute to nas-terramaster-6tb.local (192.168.1.125), 30 hops max, 60 byte packets
 1  nas-terramaster-6tb.local (192.168.1.125)  0.659 ms  0.628 ms  0.617 ms

[TMRyan]

Hello,
You can try the following commands first:
/etc/init.d/nginx stop
/etc/init.d/nginx start

[cpradio]

What is the easiest way to get into it to do that? I've tried SSH and port 22 isn't responding.

[cpradio]

YAY! Figured out that 9222 was the port, that did it! Thank you so much!