No more access to Nas

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

No more access to Nas

Post by Hardfecx »

Hi,

I can connect to the Nas webside and everything is fine.I have that problem not on other computers.
On this one i had to change the mainboard but I reinstalled Windows 10.
When I want to add a networkshare, he as me the Password (what is ok, so he see him on the network) but impossible to get in.
I even didn't see my Nas on the Network from that pc.
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: No more access to Nas

Post by TMS »

Please check whether the computer and TNAS are in the same network segment, whether the SMB service and network discovery service of Windows are turned on ?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: No more access to Nas

Post by TMroy »

{L_BUTTON_AT}Hardfecx
Please refer to this post viewtopic.php?f=75&t=1299&p=6639#p6639
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: No more access to Nas

Post by Hardfecx »

I can't find the error...
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: No more access to Nas

Post by TMS »

Can you send an email to our tech team and let our engineer check it remotely?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
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