OpenVpn issue

[adamantisolas]

Hello,

I have a terramaster F5-420, and I managed to successfully install and configure OpenVPN on it. I can successfully connect to the network using openvpn however there is only one problem, I cannot reach the NAS itself(ping, http don't work), I can reach other devices on my LAN. Hence I cannot access the NAS through vpn.(my TOS version is 4.2.7). Any help would be appreciated.

[TMSupport]

Please show us the dynamic IP generated on your TNAS like the following picture shows:

[adamantisolas]

Here you go:

[TMSupport]

So did you remotely access your TNAS using this IP address?

[jurendes]

Hi, my device is a F2-220 and I have got a similiar, or the same issue.

I can connect the Openvpn succesfully but i cannot access NAS through the local IP adress, it's only possible through the Openvpn server one.

In my local net:
(NAS) URENAX - 192.168.0.90
(SMB SERVER) URENUX - 192.168.0.20

Once Openvpn client is connected:
(NAS) URENAX - 172.10.11.1

And see the tracert command result i've attached. URENUX is accessible both local and openvpn server, but not the NAS.

Thank you for your help.

[TMS]

Hi,
Can the dynamic IP of the OpenVpn server access TNAS?

[jurendes]

Hi, sorry i'm not sure about the question. I understand that the dynamic IP for my TNAS when accessing from outside is the WAN one. and for this, i've settled a new rule port 8181, i've tried it and it works from the internet. I mean, accesing form internet works fine http://MiPublicIPonServerLocation:8181

Otherwise, once connected the OpenVpn client, the TNAS access is possible using the adress given for the OpenVPN Sever, in this case: \\172.10.11.1, but not through the local adress (or name) \\192.168.0.90 - \\URENAX

But, i've just realiced that after doing a ping to another device in the local net with its local adress ex. "ping 192.168.0.20" (or ping the router in the local net: 192.168.0.1) and after using a TRACERT command "TRACERT 192.168.0.20" it begins to work propertly, but only last 10-15 minutes (aprox.)

So, after using the TRACERT command it begins to work properly for a while.

Hope you can help.

[TMS]

Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.